General questions
Do you offer alterations onsite?
Yes, for the convenience of our customers we offer onsite tailoring. Each senior tailor has a minimum 15 years experience and are fully trained to be able to alter nearly all of your suit tailoring needs.
How long do alterations take?
We recommend allowing 3-5 business days for this process to ensure each tailor has adequate time to complete your job. In a hurry? See our same-day alterations FAQ below.
Are alterations included in your prices?
In order to guarantee the lowest possible price and to be fair to those who require minimal or no alterations we do not add the cost of alterations to our prices. Alteration costs are available a la carte to allow flexibility. Our sales associates do their best to minimize the alterations needed.
Do you offer same-day alterations?
Our tailoring department offers same-day alterations for your convenience. Customers are recommended to allow up to 6 hours for same-day services. Keep in mind our tailors work day shifts from one hour after opening to 2 hours before closing.
Does it cost extra for same-day alterations?
A minimal surcharge does apply in addition to the standard alterations costs. For example, plain hem alterations costs are $11 for same-day service and $9 for standard service.
Can I wait in store for same day alterations?
Yes, the amount of time needed to perform your alterations will depend on the amount of work needed and how many others are waiting ahead of you. More basic alterations such as pant hems take approximately 20 minutes per pant whereas sleeve and waist alterations take 30-60 minutes per job for each garment. A sales associate will be able to provide you the approximate wait time. You are encouraged to call 310.294.9715 ext. 6 ahead to check on same-day services availability
Tuxedo Rentals and Suit Rentals
Do you guys do tuxedo and suit rentals?
Yes, tuxedo and suit rentals are available for men and boys. Rentals are a great option to look great without paying to purchase an outfit for that lavish occasion where you know you will only be wearing that outfit once. For wedding groups, rentals are a great option if you want the entire party to wear the exact same outfit including your ring boy. They are also great if there are any big and tall gentlemen in your group.
What is the minimum time required to book a rental?
Although we can produce rentals with a minimum 2 day notice, we recommend a 2 week leadtime to allow adequate time for alterations. For prom and wedding season from February thru June we recommend a 3 week leadtime to avoid stock-outs.
How does the rental process work?
Alterations
Do you offer alterations onsite?
Yes, for the convenience of our customers we offer onsite tailoring. Each senior tailor has a minimum 15 years experience and are fully trained to be able to alter nearly all of your suit tailoring needs.
How long do alterations take?
We recommend allowing 3-5 business days for this process to ensure each tailor has adequate time to complete your job. In a hurry? See our same-day alterations FAQ below.
Are alterations included in your prices?
In order to guarantee the lowest possible price and to be fair to those who require minimal or no alterations we do not add the cost of alterations to our prices. Alteration costs are available a la carte to allow flexibility. Our sales associates do their best to minimize the alterations needed.
Do you offer same-day alterations?
Our tailoring department offers same-day alterations for your convenience. Customers are recommended to allow up to 6 hours for same-day services. Keep in mind our tailors work day shifts from one hour after opening to 2 hours before closing.
Does it cost extra for same-day alterations?
A minimal surcharge does apply in addition to the standard alterations costs. For example, plain hem alterations costs are $11 for same-day service and $9 for standard service.
Can I wait in store for same day alterations?
Yes, the amount of time needed to perform your alterations will depend on the amount of work needed and how many others are waiting ahead of you. More basic alterations such as pant hems take approximately 20 minutes per pant whereas sleeve and waist alterations take 30-60 minutes per job for each garment. A sales associate will be able to provide you the approximate wait time. You are encouraged to call 310.294.9715 ext. 6 ahead to check on same-day services availability